Privacy Policy
This privacy policy explains what information Talk for Writing may collect about you, how we will use it and the steps we will take to ensure it is kept secure.
The information we collect
We collect information about you when you register for a conference, when you sign up to receive our email newsletter and when you use the Talk for Writing website and webshop.
1. Conferences and email newsletter
The information we collect when you register for a conference includes your name, address, place of work, job title, email address and phone number. We collect this when you sign up to receive our email newsletter and when you register for a conference online.
When we receive direct communication through phone calls, emails, social media and in person, we may also collect this information.
How we use your information
We collect information about you in order to run conferences, send you products, email you about other products and services that we think may be of interest to you and send you news about Talk for Writing.
We will only use your information for the purposes for which it was obtained. We never pass on your personal information to any other organisations unless you have specifically agreed at the point of giving your information or it is required by law.
Marketing
We send out termly emails about the Talk for Writing project and our resources and training. We will only send this to you if you have given your consent. Once you have consented, you may opt out at any time and stop receiving these emails.
We do not sell or share marketing data with any other organisations.
2. Website and webshop
When you purchase something from our webshop as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address.
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent from at anytime. Simply email contact@talk4writing.com, call us on 01484 280165 or write to us at Talk for Writing, 15 Branch Street, Huddersfield HD1 4JL.
Links
When you click on links they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Shopify
Our store is hosted on Shopify. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
Payment
If you choose a direct payment gateway to complete your purchase, then Wix stores uses the 3rd party apps; Stripe or Paypal to collect your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help to ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service or Privacy Statement.
Third Parties
Certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located outside of the UK. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy.
Cookies
We use cookies to provide the services and features offered on our website, and to improve our user experience. To learn more go to www.aboutcookies.org
General
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email contact@talk4writing.com
We want to make sure that your personal information is accurate and up to date, so you may also ask us to correct or remove information you think is inaccurate.
Security of your information
Your data will be stored in a secure manner and we will take all reasonable steps to ensure that it cannot be accessed by unauthorised third parties.
Retention period
We will hold your personal information on our systems for as long as is necessary for the relevant activity.
If you request that we stop sending you marketing emails we will keep a record of your contact details and appropriate information to enable us to comply with your request not to be contacted by us.
How to contact us
If you have any questions about our privacy policy or information we hold about you, please email contact@talk4writing.com, call us on 01484 280165 or write to us at Talk for Writing 15 Branch Street, Huddersfield HD1 4JL.
You also have the right to complain directly to the Information Commissioner’s Office if you are unhappy with how your data has been processed. See www.ico.org.uk.
Changes to this privacy policy
We reserve the right to modify this privacy policy. Changes and clarifications will take effect immediately upon their posting on the website.
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Talk for Writing
October 2021